Business Services, the third largest industry in the United States economy, has experienced rapid growth over the past decade. This growth has been facilitated by rapidly increasing computer processing power along with declining technology and communication costs. These trends have enabled business services providers to develop value-added solutions that streamline operational processes and enable outsourcers to benefit from off-shore labor rate arbitrage opportunities, which significantly reduce the costs of operations for their customers.

“Businesses are increasingly focused on their own core competencies, and outsourcing non-core processes both domestically and abroad. We strongly believe that outsourced business services will continue to be an attractive growth area.”

Craig A. Bondy, Principal

GTCR invests in industry segments where outsourcing is already established, as well as those in which the outsourcing trend is just beginning to emerge. GTCR seeks partnerships with managers that have proven expertise in business best practices, processes and technology, and the ability to combine those disciplines into a successful business services company.

Select recent investments include: H-Cube, a company focused on acquiring and operating business process and technology-based outsourcing companies; Coinmach, a leading provider of laundry equipment and related services to apartment buildings nationwide; and Honeywell Security Monitoring, a leading provider of security alarm monitoring services.